from L-R: Domeng, Rhon, Gemma, Ed, Boss Tina & Brian

from L-R: JD, Becca, Rome, Yohan & Cynth

Meet the QA folks! [Not present: Judith, Heidi & Len]

Since we didn't have anywhere to hold the meeting, I suggested that we go to YellowCab downstairs... This also served as my welcome treat.

For the 2nd half of May, I had been "shadowing" several of them to see how the work is handled. I had also listened to previously evaluated calls and made my own evaluations to see if I'm calibrated with the rest of the team.

My first week of being a "real" QA Analyst is over and done with. I've already submitted the evaluations of my assigned agents, among the other tasks involved. We'll see next week if what I did was right...